Title: Lead Outpatient Clinician
Job Type: Full-Time
Location: Hybrid
The Lead Outpatient Clinician role aims to support outpatient providers in a given region through attending to the provider and client experience at Minnesota Mental Health Clinics. In this role, the Lead Clinician would work to ensure high quality services are being delivered, providers are supported in their practice, opportunities for growth and development are offered to providers, client concerns are heard and addressed and support with documentation or other clinical processes is offered. The Lead Outpatient Clinician would report directly to the Senior Director of Outpatient Services.
Role responsibilities:
Assist in the development of and oversight of clinical team:
- Interview, recommend and onboard highly talented providers.
- Offer mentorship and guidance to clinicians.
- Support efficiencies and problem solving with the clinical portion of processes, such as:
- Documentation
- Billing
- Scheduling
- Client communication
- Manage provider performance – includes, but is not limited to:
- communicating expectations
- conducting timely in person performance reviews
- coaching
- developing clinical skill
- providing recognition
- providing disciplinary actions when needed
- using patient experience data to celebrate and enhance provider practice
- Support action on Client Experience and clinical team survey data
- Manage provider productivity and address issues in a timely manner
- Engage in employee rounding activities
Maintain clinical practice and supervision
- This is a full-time (40-hour) position, which includes 20 hours of client contact and 20 hours of administrative time dedicated to the lead responsibilities.
Requirements:
- Completed Master’s or Doctoral Degree (LICSW, LPC, LPCC, LMFT or Ph.D. or Psy.D. from an accredited academic program)
- Established leadership experience that includes oversight of clinicians (licensed and unlicensed), project management, navigating operational efficiencies, assisting with change management and prioritizing employee engagement and retention.
- Experience providing supervision and professional development to unlicensed clinicians and licensed clinicians.
- Current active license in the state of Minnesota
- Good standing with the professional board
- Experience providing clinical services with high acuity patients
- Computer skills including using Microsoft Office products and healthcare software
- The ability to supervise unlicensed therapists and committed to supporting their professional development in alignment with licensure requirements and ethical standards.
- Internal candidates must be employees in good standing with the organization.
Your Skills & Expertise:
- Empathy, compassion, and a genuine passion for providing quality mental health care and leading those who provide mental health care
- Ability to model self-care and establishment of boundaries to promote burnout prevention
- Strong ethics and moral compass
- Clinical expertise, including strong assessment, diagnostic and treatment planning skills.
- Ability to maintain a high-quality practice that includes evidenced based interventions, timely documentation and appropriate interdisciplinary collaboration
- Proactive in developing strong relationships and maintaining those relationships
- Natural curiosity with a desire for continuous learning. Taking initiative to learn from those around you and share your expertise with others
- Ability to have a non-judgmental mindset in your communication and interactions with clients and others
- Self-motivation with strong time-management and organizational skills
- Strong verbal communication skills
- Clear, concise, and thorough written communication
Why Choose MMHC?
- In-house billing and office support so you have more time to focus on your clients
- Friendly and supportive co-workers who have diverse backgrounds and experience
- Access to supportive and collaborative in-house psychiatry services and in-house intensive outpatient programs for adults, adolescents, and children
- Opportunity to establish your practice specialty, get referrals based on your expertise, and access/refer to other specialists within the organization
- Flexible schedule to avoid burnout
- Ability for a hybrid schedule
- Professional developmental assistance, and many career opportunities